We employ multi-level data encryption, security audits and best practice organisation security to protect customer accounts. Our Support team uses advanced machine learning to recognise suspicious logins, account takeovers and financial fraud.
Our assets are secured by BitGo and Fireblocks, two of the most respected custody providers in the cryptocurrency space. We maintain full currency reserves at all times, with sufficient assets to cover more than 100% of our customer balances.
CoinJar is one of the longest-running exchanges on the planet, operating with no downtime since 2013. We’re backed by some of the world’s top investors and are fully registered and compliant with AUSTRAC and the Financial Conduct Authority UK (for AML purposes).